Website
For all web sales enquiries please contact our Customer Service Team
fulfilment@laurastoddart.com +44 (0)1984 618606Trade and Stockists
For Trade Sales enquiries including becoming a stockist please contact Tina
trade@laurastoddart.com +44 (0)1984 618606Distributor, Corporate and Overseas Trade Accounts
To enquire about becoming a Distributor or opening a Corporate Trade Account or becoming a stockist outside of the UK please contact Gena
gena@laurastoddart.com +44 (0)1984 618606Accounts
For all Trade and Distributor accounts processing and invoicing enquiries please contact Debbie
accounts@laurastoddart.com +44 (0)1984 618606Studio General Enquiries
For general enquiries including Marketing and PR please contact Gena
info@laurastoddart.com +44 (0)1984 618606 Laura Stoddart Ltd, Unit 5, Heathfield Workshops, Heathfield, Taunton, Somerset, TA4 1DL, UKGet in touch
Ordering from Europe - from 1st Jan 2021 if you place an order to be sent to a European country, customs clearance is now included in our appointed carrier shipping rates. However please note that duties and fee payments are likely to be requested by authorities upon arrival in the destination country. Please note that we do not cover these and they are your / the customer's responsibility - Delivered Duty Unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the recipient to pay any import costs, such as VAT, duties, and clearing fees. These charges are applied by the receiving country on imports from the UK. Therefore please consider this very carefully before placing an order.
Support
Delivery & Returns
We offer a full refund or exchange within 14 days of receiving your goods. You do not need to give an explanation for requesting a return, but we welcome feedback to improve our products and services. Find out more about our returns process on our dedicated returns page.