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Contact Us

If you’ve got a question or would like to write to Laura or the team, jot down your info in our contact form or find the details of the right person that can help with your enquiry.


For all web sales enquiries please contact our Customer Service Team +44 (0)1984 618606

Sales & Marketing

For all sales and marketing enquiries please contact Gena Greswell +44 (0)1984 618606

Trade & Distributor

For all Trade Account enquiries, including how to open a new account or become a Distributor please contact Gena Greswell +44 (0)1984 618606


For all Trade and Distributor Account enquiries +44 (0)1984 618606

Get in touch

Ordering from Europe - from 1st Jan 2021 if you place an order to be sent to a European country, customs clearance is now included in our appointed carrier shipping rates. However please note that duties and fee payments are likely to be requested by authorities upon arrival in the destination country. Please note that we do not cover these and they are your / the customer's responsibility - Delivered Duty Unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the recipient to pay any import costs, such as VAT, duties, and clearing fees. These charges are applied by the receiving country on imports from the UK. Therefore please consider this very carefully before placing an order.

Have you seen our Support page?

You might find a quick answer to your question there.

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Delivery & Returns

We offer a full refund or exchange within 14 days of receiving your goods. You do not need to give an explanation for requesting a return, but we welcome feedback to improve our products and services. Find out more about our returns process on our dedicated returns page.

delivery & returns